Contact Us
Customer Care:: 800-928-8926
General Contact / Student Inquiries
collegeaccess@kheaa.comMarketing
marketing@kheaa.comOmbusman (Problem Resolution)
Complaints/FeedbackOffice of Technology (Help Desk):: 800-818-2678
Computer Services
support@kheaa.comKHEAA Verify:: 855-272-8771
Student/Parent Questions
verification@kheaa.comPublications
publications@kheaa.comOutreach
Outreach CounselorsDebt Recovery:: 800-928-4241
dra@kheaa.comDefault Aversion:: 800-928-5327
default_aversion@kheaa.comAdvantage Education Loans:: 800-988-6333
Loan Originations
advantageloans@kheslc.comLegal Services:: 800-693-8211
Compliance
compliance@kheaa.comPursuant to Kentucky’s Open Records Act, Kentucky Revised Statutes 61.870, et. seq., records maintained by public agencies are subject to review by members of the public. While there are exceptions to this general rule, most public records can be inspected upon submission in writing of a request to inspect and/or copy records. As a state agency, the Kentucky Higher Education Assistance Authority ("KHEAA") is subject to this Act. Therefore, anyone desiring to review records maintained by KHEAA may submit a written request to KHEAA’s Legal Services Division by mail or facsimile to the address or fax number below. This request may also be submitted electronically by clicking on the link above. The request should describe with specificity the documents being requested. Finally, please note that, per KRS 61.874(1) and (3), KHEAA charges a nominal fee (currently $.10 per page) if photocopies of records are requested.
Open Records Mailing Address
KHEAA
Attn: Mr. Miles F. Justice, Esq.
mjustice@kheaa.com
PO Box 798
Frankfort, KY 40602-0798
Government Relations:: 502-696-7442
staterelations@kheaa.comMedia Relations:: 502-696-7442
publicrelations@kheaa.comFinancial Affairs
finaffairs@kheaa.comClaims
claims@kheaa.com